Last updated: 10 January, 2025

Thank you for shopping at Caprivi Shopz.

Si, pou nenpòt rezon, Ou pa konplètman satisfè ak yon acha Nou envite ou revize politik nou an sou ranbousman ak retounen.

Kondisyon sa yo aplikab pou nenpòt pwodwi ou te achte avèk nou.

Entèpretasyon ak Definisyon

Entèpretasyon

The words of which the initial letter is capitalise have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definisyon

Pou rezon politik pou retounen ak ranbousman sa a:

1. Company referred to as either the Company We, Us or Our in this Agreement) refers to Caprivi Shopz.

2. Machandiz yo refere a atik yo ofri pou vann nan Sèvis la.

3. Lòd vle di yon demann pa Ou pou achte machandiz nan men nou.

4. Sèvis refere a Sit wèb la.

5. Website refers to Caprivi Shopz, accessible from https://shopz.caprivipay.com

6. You, means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Dwa Anile Lòd Ou

Ou gen dwa anile Lòd Ou a nan 7 jou san w pa bay okenn rezon pou w fè sa.

Dat limit pou anile yon Lòd se 7 jou apati dat ou te resevwa machandiz yo oswa kote yon twazyèm pati ou te nonmen, ki pa transpòtè a, pran posesyon pwodwi yo te delivre a.

Pou w ka egzèse dwa w pou w anile, ou dwe enfòme nou sou desizyon w pa mwayen yon deklarasyon ki klè.

By email: shopz@caprivipay.com

Nou pral ranbouse Ou pa pita pase 14 jou apati jou nou resevwa machandiz yo retounen.

Kondisyon pou retounen

Pou byen yo ka elijib pou yon retounen, tanpri asire w ke:

1. Machandiz yo te achte nan 7 dènye jou yo.

Byen sa yo pa ka retounen:

1. The supply of Goods made to Your specifications or clearly personalised.

2. Pwovizyon pou machandiz ki dapre nati yo pa apwopriye pou yo retounen, deteryore rapidman oswa kote dat ekspirasyon an fini.

3. Pwovizyon pou machandiz ki pa apwopriye pou retounen akòz pwoteksyon sante oswa rezon ijyèn epi yo te fèmen apre livrezon.

4. Pwovizyon pou machandiz ki, apre livrezon, dapre nati yo, inséparabl melanje ak lòt atik.

Nou rezève dwa pou refize retounen nenpòt machandiz ki pa satisfè kondisyon ki anwo yo retounen nan sèl diskresyon nou.

Se sèlman machandiz ki gen pri regilye yo ka ranbouse.

Retounen machandiz yo

Ou responsab pou pri ak risk pou w retounen machandiz yo ba nou.

Piesang Valley Road Plettenberg Bay, 6600 South Africa

Nou pa kapab responsab pou machandiz domaje oswa pèdi nan chajman retounen.

Kontakte nou

Si w gen nenpòt kesyon sou Règleman Retounen ak Ranbousman nou an, tanpri kontakte nou:

By email: shopz@caprivipay.com